Deputising and supporting the Warehouse Supervisor:

• Assisting the Warehouse Supervisor with staff resource planning and allocation
• Completing return to work interviews in the absence of the  Warehouse Supervisor
• Completing 1-2-1s in the absence of the Warehouse Supervisor.
• Complete daily staff briefings to update and feedback in the absence of the Warehouse Supervisor
• Assisting in the training and development of staff by providing on the job hands on training
• Motivating, organising and encouraging teamwork to ensure KPI’s are met or exceeded
• Training and development, supporting the Warehouse Supervisor in the delivery of training and development within the team
• Updating the Warehouse Supervisor of any performance issues within the team
• Ensuring all end of day processes are completed
• Accurate storage and maintenance of NDC inventory.

• Investigating stock discrepancies.
• Communicating with external departments / suppliers.
• Completion of all documentation / administration as required
• Maintaining goods inwards quality logs; recording any errors or near misses
• Assisting with the organisation of the daily workload.
• Responding to and dealing with warehouse communication by email and telephone as required
• Organising additional resource and monitoring overtime spends.
• Inventory Op and Admin coverage where required.

Compliance:

• Working in accordance with the company’s Standard Operating Procedures (SOP’s) and working instructions
• Adhering to all company Health and Safety Procedures
• Daily housekeeping of all warehouse areas to ensure working areas are kept neat, tidy and clean
• Ensure that all services are provided in accordance with current legislation / NHS guidelines and Company process and policy.
• Continually look for, and suggest, ways we can improve the service we provide to Health Care professionals and our mutual clients.

Other:

• Allocation of staff to internal department where necessary

• Communicating with internal departments, suppliers, and third party couriers
• Unloading Trailers
• Attending training as required
• Overtime as requested                                                                                                 

General Duties:

• Actively promote Fittleworth to internal and external customers, carrying out all duties in an efficient, professional and courteous manner; clearly and effectively communicating with customers and staff.
• Demonstrate the Fittleworth Values within the business at all times

• FLT Flexi/Pivot steet qualified (desirable)

• Excellent communication and interpersonal skills 
• Strong decision making and problem solving skills 
• Ability to work well under pressure against strict timelines 
• Warehouse experience
• A high level of flexibility