First impressions really do count and you'll be the one making them!

Picture yourself creating and delivering a fun and unique customer experience to over 2,100 loyal members with a staggering 13,500 check-ins per month.  You will inspire, coach and develop a loyal team to smash budgeted KPI's, sales targets and ensure costs are met.

With a passion for team development and a focus on nurturing future rising stars, you will lead a team with a real zest for life. The team thrive on having fun, with a genuine love of what they do, which in turn is infectious for our members.

You will be responsible for the profit and loss accounts across Spa, Leisure and membership, demonstrating a strong financial understanding. 

Our members are looking for that perfectly balanced lifestyle to help them embrace well-being.  You are well placed to help deliver this and make a big difference in their lives.  You will drive the acquisition strategy and ensure yield is in line with set targets. 

You'll be in command of our busy 365 days of the year business, which encompasses, tennis courts, indoor / outdoor studio, busy reception, gym and our pool plant, together with our popular Waterbeach treatment suite.

You'll have the opportunity to make a big impact across this 12 month contract, creating an exciting range of events and services to WOW our members and guests, increasing our profile and making them want to rush back for more. 

• Proven track record in delivering high touch customer service
• Complaint handling experience is desirable
• Commercial mindset
• Proven success within a health and wellbeing environment
• Excellent knowledge of industry trends and influences
• Ability to influence and lead a successful team

 
What we can offer you:
 

• Event tickets and gym membership
• Access to a comprehensive wellbeing programme
• A health cash plan
• Bonus scheme
• A beautifully unique environment
• Flexible working arrangements if required
• Opportunity to make a difference

This role is offered on a fixed term basis for up to 12 months, with an immediate start available.

If you want the freedom to make decisions that drive results and enhance our members well-being, click apply now!

• Please view the Health Club Manager Fixed Term document