CUSTOMER SERVICES DIRECTORATE REVENUES & BENEFITS SECTION RECOVERY ASSISTANT Scale 5 (20,456 to 22,434 per annum) Full time (37 hours per week) Secondment Opportunity with permission of current Manager Fixed Term Maternity Contract expected to last for 12 months

This job is part of a team collecting Council Tax and Business Rates. You will be able to demonstrate the ability work to tight deadlines in a busy environment and have an understanding of customer care. The job involves updating systems and communicating with Council Tax / Business Rate customers (face-to-face, by telephone and in writing) who have not paid. You will need to be: • Able to prioritise your own workload • Confident dealing with customers • IT literate to enable you to use the Council’s Revenues and Benefits Systems and Document Management Systems and a range of software packages including Microsoft Office. • Happy to be trained in Council Tax and Business Rates recovery policies and procedures. Please DO NOT apply on the WSCC website. Please note this is not a WSCC post, it is being advertised on behalf of Arun District Council. If you would like to discuss the role, then please contact either Janet Lewis, Recovery Team Leader

CLOSING DATE: TUESDAY 1st NOVEMBER 2016

Arun has a commitment to equality of opportunity in employment. If you have a disability which makes it difficult to complete our application form, please contact the Human Resources Department, who will assist you with your application.